Privacy Policy

Our commitment to privacy

Your privacy is important to us and we are committed to protecting it in accordance with our obligations under the General Data Protection Regulation 2018 (GDPR). To protect your privacy we provide this notice to explain our online information practices and the choices you can make about the way information about you.

The types of information we collect and how we collect it

We collect both personal information and website usage data, described below.

Under GDPR, personal information is defined as any information that can be used to identify a particular individual either directly or in combination with other data. While using our service, we may ask you to provide us with certain personally identifiable information used to contact or identify you. We collect this directly when you fill out a form on our website or enter into a contract for one of ours services. This includes:

  • First name and last name.

  • Email address.

  • Any postal address provided. 

Website usage data is anonymous and cannot be used to identify you. It is collected automatically as you move through our website. This includes:

  • IP address.

  • Information regarding what pages are accessed and when.

  • Visitor distribution by country.

Tracking technologies and cookies

Like many other websites, our site uses “cookies” (small, text-only strings of data which store information on the hard drive of your local computer or mobile device to allow that website to recognise you when you visit). We use Google Analytics, which collects anonymous statistical information concerning site user browsing patterns (e.g. number of site and page visits and user distribution by country). 

Most internet browsers are pre-set to accept cookies but if you prefer not to receive them, you can adjust your browser to refuse, or to warn you when they are being used. If your browser is using standard settings and accepting cookies when you visit our site, you are giving consent for cookies on our site to be stored on your computer. This can be disabled in your browser settings (and for each different browser you are using). 

How we use data

We use the information described above in order to:

  • Reply using your email address to queries received on our website. Your email address is not used for any other purpose and is not shared with outside parties.

  • (With your prior consent) send you requested communications and any information that we believe may be of specific interest to you (limited to titles that we are promoting and events we wish to invite you to).    

  • Share with our suppliers, subcontractors and clients insofar as reasonably necessary to perform our services to you (e.g. for event invitations). Please note that we do not share your information with third parties to facilitate their own marketing of goods and services.

  • Notify you of changes to our services.

  • Process a job application.

  • Help us better understand our website performance and your needs so that we can continue to improve the services we provide.

Our lawful basis for processing your data 

Under GDPR, the lawful bases we rely on for processing this information are: 

  • We have a contractual obligation.

  • We have a legal obligation.

  • We have a vital interest.

  • We need it to perform a public task.

  • We have a legitimate interest.

How we store your data 

Your information is securely stored in a password-protected data storage system operated by third-party CRM specialist HubSpot. To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we operate all reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We review the retention requirement for all personal information on a regular basis and at maximum once annually. We will only hold your personal information for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

As soon as personal information is no longer required, we permanently dispose of your information using HubSpot’s secure deletion process. 

Exercising your rights

Under GDPR, your rights include:

  • Right of access: The right to ask for copies of personal information. 

  • Right to rectification: The right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Right to erasure: The right to ask us to erase your personal information in certain circumstances. 

  • Right to restriction of processing: The right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Right to object to processing: The right to object to the processing of your personal information in certain circumstances.

  • Right to data portability: The right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you wish to make a free request or express comment/concern relating to any of the above, please contact us at publicity@fmcm.co.uk or by mail at 28 Poland Street, W1F 8QP. We will respond to you as soon as possible but at latest within one month. To protect your privacy and security, we will take reasonable steps to verify your identity before proceeding with your request.

Review of this policy

We keep this policy under regular review. This policy was last updated in May 2023.